NewsLink®, a Miami-based airport travel/convenience, specialty retail, and food & beverage concessionaire with 36 locations at Miami International Airport, has been named “Best Overall Retailer” in the Small Operators Division by Airport Experience® News, an information resource focused on spotlighting the trends, issues, and advancements that affect every point of a traveler’s journey through an airport. NewsLink® won the award in 2023 as well.
The annual Airport Experience® Conference hosts key decision-makers and executives currently operating in or looking to expand into the aviation industry. Retailers were judged on customer service, presentation, management, and operational execution.
NewsLink® is a domestic and privately held dynamic and innovative airport concessionaire based in Miami, FL that currently operates more than 50 locations at Miami, Boston-Logan, Nashville, Tampa, and Dallas/Fort Worth International Airports. The various types of concessions include convenience, news and gifts, bookstores, cafés, gourmet markets, restaurants, bars, and specialty retail. While NewsLink® is celebrating its 20th anniversary in 2024, the company’s beginnings in airport concessions date back to 1959.